Cleveland Movers
Armbruster Moving and Storage is located in
Cleveland Ohio. With Armbruster
Moving, you can depend on quality
service that's unsurpassed by any other mover.
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Glossary
From time to time, in the planning and
execution of your move, you will come across terms and
acronyms, which the industry uses. Although not all the
jargon can be listed, the followings are the most likely
you will come across:
-
Additional
Services - Services such as packing,
appliance servicing, unpacking, or extra
labor that are needed due to either your request
or building regulations may result in additional
charges
-
Advanced Charges
- Charges for services performed by a third party
at your request. The charges for these services are
paid for by the mover and added to the charges on your
Bill of Lading
-
Agent - A local
moving company authorized to act on behalf of a
larger, national company
-
Appliance
Service - The cost of a complete
disconnect of an appliance at the originating
residence and a reconnect of the appliance at the new
residence. Covered appliances include washers, dryers,
dishwashers, and refrigerators. Certain movers charge
a surcharge for this service while others simply
charge the amount of time the actual service takes. If
a particular mover does not perform this service or
contracts with a third party, the field is marked
"NA"
-
Appliance Dolly
- Supplied by self-service movers to help you load
and unload large items like appliances and oversized
furniture
Binding/Non-Binding
Estimate -
-
Binding: The mover
quotes a flat price based upon a given inventory. No
matter how long the job takes, the flat price is
always paid. It is given only when an onsite
estimate is performed
-
Non-Binding: These
estimates are based upon the movers' previous
experience of jobs similar to yours. As the name
suggests, these estimates are subject to
change
-
Hourly Rates:
Customers are charged by the hour per man, per
truck
Carrier -
with whom you're working
-
C.O.D. - Cash on
delivery - This is when payment is required at the
time of delivery. Make sure to ask if your payment
should be in cash or cashier's check
-
Comments - Any
additional information about a listed company
-
Cost of Move
- This addresses how much the specific move will
cost, not including the various extra charges and
insurance. All cost estimates are calculated based on
information obtained from the listed moving companies
during a signup interview. Although every effort is
made to gather the most accurate information,
customers should be aware of the fact that many
factors affect the cost of a move. Make sure to ask
about all of the movers involved costs, including
things like flights of stairs, distance between your
residence and the moving van (some charge extra if
your belongings are a significant distance from the
moving van)
-
Divider -
Many
self-service movers will place commercial goods behind
your household possessions on the trailer. A divider
is installed between these separate shipments to keep
them secure
-
Divider Installation
-
This specifies how much extra it will cost a
consumer to have a divider (see definition)
installed
-
Expedited
Service -
This is an agreement to
transport goods by a set date in exchange for a higher
rate
-
Flight of
Stairs -
This tells you the additional
cost, if any, of a flight of stairs either at the
point of origin or the destination. Please note that a
third-floor walkup counts as two flights since you are
starting on the first floor. Serviceable elevators (an
elevator large enough to transport the household
goods) eliminate the need to pay this fee
-
Freight-Service -
A low-cost alternative to a full-service move,
freight-service movers will move all of your household
goods from your old address to your new address but
will deliver the items only to the doorstep of your
new home. Your items must all be boxed in advance, and
your individual pieces of furniture will not be
wrapped in blankets, as distinguished from
full-service movers. See also Self-Service Mover and
Full-Service Mover
-
Full Replacement Value
Coverage -
This specifies how much money
per $1,000 of value, you will need to pay to protect
your household items for their full replacement value.
Full replacement value is the amount of money it will
cost to purchase a new replacement for a damaged item,
regardless of how old the damaged item was. If a
deductible is applied, that value is stated next to
the cost-per-$1,000 figure. For example, 7.50/100
means that the consumer must pay $7.50 per $1,000 of
declared replacement value to cover the load against
loss, and the first $100 of damage is not
covered.
-
Some valuation policies are
calculated on a sliding scale, where the price per
$1,000 of coverage will vary depending upon the
total amount of coverage. In such cases, carriers
were requested to quote valuation prices based on
$25,000 of coverag
-
Please note that most valuation
policies require that the entire load be covered,
not just specific items. Ask your carrier for
terms
-
Full Service Mover -
The most common form of moving company, the full
service mover, will move all of your household goods
from your old address to your new address. The items
are picked up from every room in your old home and
delivered to the appropriate rooms in your new home.
Individual pieces of furniture are wrapped in blankets
to protect them during shipment. Full service movers
will also provide, at additional cost, full packing
and unpacking services as well as appliance service
(see definition). See also Self-Service Mover and
Full-Service Mover
-
Guaranteed
Pickup and Delivery Service -
A premium
service whereby dates of service are guaranteed, with
the mover providing reimbursement for delays. This
type of service is often subject to minimum weight
requirements
-
High Value
Article -
These are items in a shipment
that are valued at more than $100 per pound
-
Inventory - The detailed
descriptive list of your household goods showing the
quantity and condition of each item
-
Interstate Move
- Any move that crosses a state boundary,
regardless of the number of miles. Distinguished from
a Local Move and Intrastate Move
-
Intrastate Move
- Any move which does not cross a state boundary,
typically over 40 miles. Distinguished from Local Move
and Interstate Move
-
Loading Ramp
- Provided by self-service movers to help you load
your household goods onto the trailer
-
Local Move - A
move within a state, typically 40 miles or less.
Distinguished from an Intrastate Move and an
Interstate Move
-
Linehaul Charges
- Basic method of billing for long distance
service. Linehaul charges are calculated by mileage
and the weight of your shipment. Linehaul charges may
not include fees for charges such as the ones noted in
Additional charges
-
Long Carry Charge
- An additional charge incurred when articles must
be carried an excessive distance to the movers
truck
-
Local moving
- Local moving usually refers to moves of less than
100 miles within the same state. This type of move is
based on hourly rates and is regulated by the states
DOT (Department of Transportation) or other regulatory
body
-
Order for Service - The
authorizing document allowing movers to move your
goods
-
Order Number Notated
on your Bill of Lading and other moving
documents. It's the number used to
identify and track your shipment
-
Price - This tells
you how much the specific move will cost, not
including the various extra charges and coverage on
your goods. All cost estimates are calculated based on
information obtained from the listed moving companies
during a signup interview. Although every effort is
made to gather the most accurate information,
customers should be aware of the fact that many
factors affect the cost of a move
-
Packing Service
- Many full-service movers provide customers the
option of having all of their possessions packed
before the move and later unpacked at the
destination
-
Peak Season Rates
- A premium rate that is charged at certain times
of the year. This rate is generally applied in the
summer months
-
Palm Pilot Technology
- A hand held estimating tool used by sales
representatives to accurately estimate your goods for
shipment. This state-of-the-art technology
allows printing of the estimate right in your
home.
-
Phone - Usually
the phone number for the sales department of each
listed mover
-
Piano - This
specifies the additional cost to move a single 42-inch
piano as part of the total household. This is not the
cost to move the piano if that is the only item being
moved
-
Pickup and Delivery
Charges - This is an additional charge
that is applied when you have to transport your
shipment between the Storage in Transit warehouse and
your residence
-
Self-Service
Mover - Companies in this category will
provide a trailer for you at your old home. You load
the trailer yourself and the company returns to move
the trailer to your new destination. You then unload
the trailer yourself and call the mover to remove the
empty trailer. This type of move is becoming
increasingly popular with consumers because it saves
money in two ways. First, you do not pay for any of
the loading/unloading labor. Second, the self-service
mover will often load commercial goods on the trailer
behind your household goods, to help defer the cost of
the total shipment. See also Full-Service Mover and
Freight-Service
-
Shuttle Service
- Occurs when a smaller vehicle is used to haul
goods to a location that is not accessible to large
moving trailers
-
Stair-Carry Charge
- An extra charge for carrying items up or down
flights of stairs
-
Standard Coverage
- Movers, by law, are required to provide a minimum
amount of free coverage. This number, typically 60
cents, refers to the amount of money you will receive
per pound of lost or damaged goods. This coverage is a
bare minimum and should not be relied upon to cover
you for any significant damage. For example, if you
have a priceless vase which weighs two pounds, you
would only be entitled to $1.20 of compensation if the
vase is damaged in transit
-
Storage-In-Transit
(SIT) - Temporary warehousing of your goods pending
further transportation or transportation to your new
home if it isn't ready for occupancy. You may not
exceed a total of 180 days of storage, and you are
responsible for the added SIT charges as well as the
warehouse handling and final delivery charges
-
Valuation
- Valuation is not insurance. Valuation offered by
your moving company is a tariff level of carrier
liability based on the weight of your goods. Valuation
covers your property by assessing value in three
different ways explained above (Full Replacement Value
Coverage & Standard Coverage). In a nutshell,
Valuation is an amount that reflects "what your goods
are worth." Valuation only covers your goods for
damage or loss if you can prove negligence on the part
of the carrier. IT DOES NOT cover any loss or damage
due to Acts of God, (high winds, earthquakes,
tornadoes, hurricanes) riots, strikes, civil
commotion, etc. and all claims are settled by
employees of the carrier that damaged your goods. The
valuation charge compensates the mover for assuming a
greater degree of liability than that provided for in
the base transportation charges
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