Armbruster Moving & Storage Receives 2026 Customer Excellence Award from Mayflower Transit

St. Louis, MO. (March 5th, 2026) – Armbruster Moving & Storage announced they were recently honored with Customer Excellence Award at the Unigroup Learning conference 2026, held in March 2026.

The Customer Excellence award is based on customer survey results and van line star ratings in the areas of claims, safety, the efficiency of their revenue distribution and billing system, and quality labor. According to UniGroup, the companies honored with this award are recognized as the very best in total quality performance for their category. Armbruster Moving & Storage has received the Customer Excellence award 20 times since their founding in 2001.

"Armbruster Moving & Storage strives to be the best moving company throughout Northeast Ohio and ultimately the globe through the highest quality and safety standards,” said Clay Armbruster, President of Armbruster Moving & Storage. “Winning our 20th Customer Excellence Award since 2001, demonstrates our commitment to this mission. Thank you to our team for your daily dedication to our customers and fellow team members.”

The company accepted the two awards at the UniGroup Learning Conference held in St. Louis, MO in March of 2026.

About Armbruster Moving & Storage

Armbruster Moving & Storage is a full-service residential & commercial moving, and logistics company based out of Cleveland, Ohio. Providing years of expertise in local, long-distance, & internationally moving since 2001. Founded in 2001, brothers Chuck & Gary turned in their trucks to start Armbruster Moving & Storage. The Armbruster Brothers built a reputation for quality and customer service. Today, this reputation has been the foundation for what has become Armbruster Moving & Storage, an award-winning moving company driven by quality service and family culture.

About Mayflower

Mayflower is America’s most recognized and trusted moving company. Mayflower offers a full range of moving services. With headquarters in suburban St. Louis, Mayflower maintains a network of 300 affiliated agencies. For more information about Mayflower Transit and its services, visit: Mayflower.com.

Google Rating

4.8

Based on 300 reviews

Armbruster Moving & Storage

4.8

Margie Claeys

1779213167

The team did an amazing job. We were extremely pleased with the communication, service, level of respect they showed to us. The crew was on time, took extreme care packing and unloading our belongings and was professional and friendly. I will use Armbruster Moving & Storage on our next move knowing that we will be taken care of. Great job team!! Job well done. Jeff and Margie Claeys

Brandi Johnson

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Christina Waller

1775149637

As a healthcare power of attorney, I recently had to coordinate a quick move for a loved one from one assisted living community to another—and I truly can’t say enough about how incredible this team was.I had the honor of working with the Smooth Transitions team of Armbruster Moving.They met with us on a Sunday to walk through everything, and within a week, the entire move was complete. They handled absolutely everything—packing, moving, and unpacking—which allowed me to focus fully on my loved one and his care.Their professionalism, kindness, and patience were beyond anything I could have hoped for, especially in working with a senior living with Alzheimer’s. They made what could have been an overwhelming experience feel smooth and manageable.A huge shoutout to Kathy and Paulette for their compassion, guidance, and support every step of the way. I’m so grateful for everything they did.

Samuel Bister

1772810460

Great, fast, and easy moving service! Recommended to all.

Mary Ann Ramey

1771687712

The moving team were superior; each one was cordial and professional. Very efficient loading and then unloading. Took time to put furniture and boxes as directed with no damage.

Gregg Fouts

1769899468

Trying to get a house ready to sell from out of town - they made it so easy and seamless. So grateful!!!

Robert Applebaum

1768999986

Ramon, Rob, and BrandonLauren and EvanThis was a two day move.Lauren and Evan came at 9am on Mondsy to pack up everything that was going yo auction or being donated. They were phenomenal. They were friendly, efficient, and most importantly respectful of the 80+ yr. old owner who had lived in this house for decades and now was moving to a senior care facility. She was present while memories were being packed away that would not be able to go with her. Items going to auction or being donated. They worked non-stop from 9am til sunset, taking only a short lunch break in their car in sub- freezing weather.At the same time, Ramon, Brandon, and Rob were loading the moving truck with items going to the owner's new home. They too were totally frienfly and respectful of the owner on this very emotional day for her. Andonce at the new place on a cold and snowy day, first thing They did was lay down drop cloths to protect the freshly cleaned carpeting.They moved everything in where she wanted it, assembled her bed and were done before dark.Then they came back the next day and cleaned out what was remaining in her house that was going to auction or being donated.This is a house full of decades of memories, lots of stuff that could not be brought with the owner. And in less than two days, this house was cleaned out. Hats off to this special crew of Lauren,Evan, Ramon. Brandon, and Rob for making this highly emotional time aspleasant as possible for this 80 yr. old owner.

Melissa Lilly

1768319459

Very efficient and well mannered young gentleman.

Sara Simpson

1767977331

Professional, efficient. The price was right. Would use again.

Tammy Velez

1766093745

Just want to give a great big shout out to Armbruster Moving and the experience we had. They showed up earlier than scheduled. All 5 of the movers could not have been nicer or more professional. They treated our house as if it was their own. Another big shout out to the 5 movers (Nate, TZ, Evan, Duck and Clayton). They were the best. Would highly recommend this company for your move.

Silver Slipper

1765668153

Scott Moore

1765662850

Showed up on time and took good care of my MIL's things. Would definitely hire them again.

Martha Melter

1765566239

Great service. Fast, friendly and efficient!

Constance Liederbach

1765250208

I’ve used Armbruster for two separate moves and cannot say enough good things about the process from start to finish for both moves over the years. Everyone has been so helpful with getting everything set up and checking in. The crew from both of my moves, including the most recent was top notch and made sure everything was secure and informed us of everything throughout the process. If I have to move again or any friends or family are moving, it’s Armbruster all the way!

Marian Vach

1764697831

Very good company, both guys came on time, did the job, comunicated well, respect!

mike king

1763220679

Fantastic movers. Professional & courteous. If you want your move done right, the folks at Armbruster should be your choice!

April Brewster

1763082799

I was extremely impressed with Armbruster Moving/Smooth Transitions when my mother downsized to a senior independent living apartment. Chris and Lauren were so supportive and encouraging. They worked so hard at the packing and unpacking and organization of her new place! Can’t say enough about them, it was like having family with us helping and supporting along the way!

Joyce Soukup

1762802351

The movers were friendly, very helpful, worked efficiently, careful with all items. Made some great suggestions to best use new space. I was also amazed at how well they dealt with the first snow of the season.

May

1762790207

4 guys came. They were fast, friendly, and efficient. Very respectful and helpful.

Brandon Sloan

1761573486

The delivery was perfect. I received a call when the movers were 10 minutes away, which was perfect because I work 5 minutes away. The movers were fast and professional. Excellent service

Richard Evans

1761337939

The guys made sure to wrap and protect all items, took an accurate inventory, worked efficiently, and met the moving timetable. Armbruster Moving is a professional business with highly qualified leaders and employees.

Second Gaze Restorations

1760192665

The team was professional , on time and quick delivery.

Izzy Bielamowicz

1759878237

Great communication with the agent in charge of my move! On the day of our move, the movers were friendly, efficient, and respectful! They packed and moved everything carefully to prevent damage. I would highly recommend this company!

Tammy Weiss

1759265027

Absolutely fabulous from start to finish

Robert M

1758910546

Phenomenal job by this crew. On time, safe with fragile stuff. Very professional and friendly. Go with these guys !

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