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FAQ


Find out more answers on how to keep your move as smooth as possible. For more details, look through these commonly asked questions.

Frequently Asked
Questions

Looking for solutions to keep your move on track? Check out these frequently asked questions for more information.

How are local moves priced?

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Our local moving pricing is transparent and simple so customers know what they are paying. We offer an all-inclusive hourly rate. Your move begins when our movers arrive at your home and your move ends when you sign paperwork at your last stop. No hidden fees like fuel charge, stair carry, and so on.

What can I expect on moving day?

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On moving day our movers will conduct a walk-around of your home to get any final details. They will laydown floor protection at all locations for the highly trafficked areas. Our team will wrap sofa’s and recliners in shrink wrap for protection. Included in our service is basic disassembly and reassembly of beds and tables. Expect final placement of all furniture at your new home according to the layout you desire. At the end of the move our crew leader will ask to do a final walk-around to ensure everything is moved and placed to your liking.

What about insurance?

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We offer full coverage in every local move at no cost to you the customer. We not only say we are the best we back it up with free coverage. This type of coverage is called full valuation up to $6/lb x the total estimated weight of the item.

Do I have to pay for your movers travel?

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No, we charge a one time flat travel charge. We do not charge you the time it takes for my movers to get from our warehouse to your home and back. Since we charge a flat travel fee this saves customers on average 20%.

How do I prepare for moving day?

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When moving locally in Northeast Ohio it’s important to ensure you have all the items not going in a designated area and show the movers when they arrive. If you did not hire our crew for packing service then everything that is not furniture should be in cardboard boxes or plastic bins with a lid, taped, and labeled so our crew knows what room the box goes into. This includes lamps, lamp shades, t.v’s, bedding, clothes, and more. You can leave soft items in dresser drawers our crew will move dressers as is. Overall, if you need help with packing text us for advice!

When should I reserve my moving date?

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During the months of May through September is peak moving season. You should reserve your moving date 3-4 weeks in advance to receive your preferred moving dates. Outside of peak season we recommend 2 weeks.

Areas We Serve

Cleveland, OH

Medina, OH

Westlake, OH

Achievements

20K+

Moves Completed

5X

Recipient Of Presidents
Quality Award

2K

Customer Reviews

Our Customer's Ratings
Speak For Themselves

Prior to move day, they communicated very well and explained what to expect. The movers were on time and prepared. They packed efficiently and were very careful with my belongings, even with difficult items like my son’s Lego sets. Upon completion they cleaned up and explained everything thoroughly.

This is the second time I've used them within 8 years and both times I couldn't be happier

The team of 2 guys that conducted my move worked fast, carefully, and understood how to properly maneuver the furniture through the tight spaces. 100% would boon with them again.

All the staff were great ! Very professional and did a great job ! I highly recommend Armbruster !

The team I had was great! They moved me out and in in 2 hours flat with no issues and all of my furniture in tact! They were professional, followed instructional and asked questions.

Movers were friendly, helpful, and fast. We had to move a few things around so we really appreciate their help!

This was my first time using a moving company. Joe and Dan arrived at my apartment took a look around and got started immediately. Very professional, effective, and personable. Will definitely use this company again in the future

My son has worked at his university (CWRU) each summer, so he has accumulated more than the average student attending college. The moves were getting more difficult. Hiring Armbruster Movers was the best decision. Their communication was perfect. Their drivers are professional. The movers arrived on time and packed and moved him efficiently, and the four-hour window was more than enough time to pack everything at our starting point and move it all into his new space. It's worth the cost to not have to make several trips across town. Furthermore, everything was handled with care; nothing was broken. Our drivers were familiar with the area and maneuvered that truck through tight spaces with ease. Thank you!

The movers were Dan Guinn, Zaid Shean, and Conner Mcdermot. The guys did a really good job of backing the semi into the lot to do the unloading for the tenant they were moving in here. They also did an amazing job moving the stuff in and stacking the unit neatly. We would highly recommend our tenants use them in the future. They were very friendly and kept us in the loop during their time here.

I cannot say enough about how great the moving team was! They were courteous, careful, fast, and worth every penny! I will definitely use them again for my next move!

Our moving experience was great! They were very efficient and great to work with--we couldn't have asked for a better experience.

The move took longer then expected but everything still went smoothly and the movers did a great job.

Just absolutely wonderful experience with the team who came to my home. So professional and so hardworking.

Mike and his friend did a great job moving my furniture. They were polite professional, careful and efficient. I got quotes from a couple of companies and theirs was the best. I then got a partial refund because the move was less than they expected. I am more than happy with the job

The guys who unloaded were very professional and did a great job, Thank You

truly great movers, highly recommend

The movers were very professional and kind and was able to move everything in a timely manner. And they showed up on time, which is a bonus for me! I'll definitely be using this company when I move again in the future!

Your team couldn’t be more accommodating in every way. They were cordial and more than willing to do anything I asked. I would highly recommend them to friends and everyone. Thanks for sending such great workers!

We needed someone to move a large and small glass cabinet and a large screen TV. These were very fragile and they did an amazing job on these. Small tables, chairs, bookcases, bedroom dresser and cabinets along with many boxes were handled easily. When they arrived at the new location, they set everything up in the location we asked. They were funny, efficient, and professional. I would use them again and would recommend them. Wonderful job.

Polite, helpful and customer oriented people. Quite happy with the services and quality of these provided by this company.

Experience A Better Way Of Moving

Family Owned

Award-winning moving company driven by quality service and a family culture.

Professional

Every team member is a trained employee never a day labor contractor. Our highly trained team is the difference.

No Hidden Fees

We offer transparent pricing with no hidden fees, competitive pricing, and binding estimates.

Guidance

Receive guidance throughout your entire move through our industry leading technology with a touch of human with our dedicated coordinator assigned to your move.

Book Movers
Online Near You.

Schedule your free survey to see how easy
moving can be with the right team.

Get a quote (330) 220-6400
Google Rating
4.8
Based on 233 reviews
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